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The story behind the popular Reside app!

For Reside’s residents, connection is right at their fingertips (literally).

Whether it’s on the big screen in the Esperance lobby, or from the comfort of home, residents are turning to their smart phones and tapping into the latest tech to see upcoming events, read news, book village amenities and more.

Not only is it an easy way to access the village amenities, but it’s also teaching residents important skills like socialisation and digital literacy.

Developed by Generator Tech CEO, Elliott Bouher, the idea came after seeing the effects of isolation in communities caused by COVID-lockdowns.

“There’s a need in the industry to address issues of loneliness and create a sense of community,” Elliott said.

“During COVID it was a big issue. There wasn’t any product that solved it.”

After months of trialling and testing, the app was developed. Elliott said the roll-out was simple and he was impressed with how eager residents were to try-out the new technology.

“First was Samford Grove, then Brookland and Esperance. So far residents love it, they interact with the business, the news and really welcome it,” he said. “They love the photos and seeing themselves and love coordinating their groups or events with the booking system.”

When it comes to tech, Elliott says age is no barrier and he’s seen first-hand, a number of residents ready to jump online.

“Residents are quite flexible and willing, they already use their phones for social media and accessing the community, so they’re used to apps.”

With a digital screen in the lobby area, Esperance residence can easily glance up at the app, making it simple to see the latest events, news and photos.

Residents can also book the village amenities like the library, hair and beauty salon, cinema or private dining room at the touch of a button.

When it comes to tech, Elliott says age is no barrier and he’s seen first-hand, a number of residents ready to jump online.

“Residents are quite flexible and willing, they already use their phones for social media and accessing the community, so they’re used to apps.”

Reside Chief Operating Officer, Craig Syphers said the app was just another feature for residents to enjoy a connected, low-maintenance lifestyle.

“We have a residents’ app and that’s complementary to use and download,” he said.

“We still do a lot of manual processes, but the app is a way for residents to submit maintenance requests and message village managers.”

“The TVs in our villages display the app and include today’s events, the weather today and tomorrow as well as pictures of residents at events.”

The app hasn’t just been a roaring success at Reside either, Elliott’s Generator Tech recently won an award at the 2023 Proptech Australia Awards, picking up the Most Innovative Property and Facilities Management Award in the Start-Up Category.

Reside’s community app is complementary to use and download, and just another feature for residents to enjoy a connected, low-maintenance lifestyle.

 

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